Privacy Policy
Effective Date
At Sheranwala Developers, we value the trust you place in us when you use our mobile application (“App”). Protecting your personal information is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App and related services.
By downloading, accessing, or using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the App immediately.
1. Information We Collect
a) Personal Information You Provide
We may collect the following information when you interact with our App:
Full name
Email address
Phone number
Postal address
Information submitted through inquiries and contact forms
Preferences and interests related to real estate properties and services
Communication details when contacting our support team
b) Automatically Collected Information
When you use the App, we may automatically collect:
Device model and operating system
Browser type and device identifiers
IP address and access times
Usage analytics and interaction data
Geolocation information (where permitted)
c) Location Information (Optional)
If location services are enabled on your device, we may collect real-time location information to provide:
Property search functionality
Maps and directions
Location-based recommendations
d) Cookies & Tracking Technologies
Our App may use cookies and similar technologies to:
Store user preferences
Analyze usage patterns
Improve performance and user experience
2. How We Use Your Information
We use your information for the following purposes:
Service Delivery
Creating and managing user accounts
Providing access to property listings
Processing inquiries and requests
Communication
Sending updates and notifications
Sharing promotional offers and newsletters
Informing users about projects and policy changes
Personalization
Recommending relevant properties
Customizing content and advertisements
Enhancing user experience
Security
Detecting and preventing fraud
Protecting against unauthorized access
Investigating suspicious activities
Compliance
Meeting legal and regulatory obligations
Enforcing our Terms of Service
3. Sharing and Disclosure of Information
We do not sell or rent your personal information. However, we may share information in the following situations:
Service Providers
Trusted third-party vendors who assist with:
Hosting services
Analytics
Customer communications
Technical support
Business Transfers
In connection with mergers, acquisitions, restructurings, or asset sales.
Legal Requirements
When required by law, regulation, court order, or governmental authority.
Protection of Rights
To protect the rights, property, and safety of Sheranwala Developers, our users, and the public.
4. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When information is no longer required, it is securely deleted or anonymized.
5. Data Security
We implement industry-standard security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no electronic storage or transmission method is completely secure, and absolute security cannot be guaranteed.
6. Your Privacy Rights
Depending on applicable laws, you may have the right to:
Access your personal information
Request corrections or updates
Request deletion of your data
Withdraw consent for processing
Opt out of marketing communications
To exercise these rights, please contact us using the details below.
7. Children’s Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If such information is identified, it will be promptly removed.
8. Third-Party Links and Services
The App may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage users to review their privacy policies before providing personal information.
9. International Data Transfers
If you access the App from outside Pakistan, your information may be transferred to and processed in countries with different data protection laws than those in your jurisdiction.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page along with an updated Effective Date. Continued use of the App after changes become effective constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Sheranwala Developers
Email: coo@sheranwala.com
Address: 19-F PIA Housing Society, Near Wapda Town, Lahore, Pakistan
Phone: 042 111 228 228
